Online Bookings

2008
2009
2010
2011
2012
n/a
97,942
111,261
138,954
199,524

KPI

Online Bookings

Definition

The number of service bookings made via halfordsautocentres.com against those made direct with centres.

Strategy


Marketing Web

Commitment

Enhancing our online offer and further extending our online presence through both Halfords.com and halfordsautocentres.com is a Group investment priority.

Annual Performance

The continued development of a Group strategy and providing an Halfordsautocentres.com link from Halfords.com has driven an increase in online bookings of 43.6% in FY12.