wefit/werepair revenue
| 2008 |
| 2009 |
| 2010 |
| 2011 |
| 2012 |
| n/a |
|
£9.3m |
|
£11.7m |
|
£12.4m |
|
£15.2m |
KPI
wefit/werepair revenue
Definition
The sales income generated from all of our fitting and repair services, including the sale of Bike Care Plans.
Strategy
Portfolio Operations Marketing People
Commitment
Expert knowledge, advice and service remain at the heart of the Halfords customer offer and, specifically through fitting, differentiates and defends the Halfords offer and generates attractive levels of return.
Annual Performance
Services offered by our colleagues provide a "Do It For Me" solution to the needs of all of our customers across all of our categories and has resulted in an annual increase of c.23%.